At Prime Lab Solutions Inc., we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you visit our e-commerce website.

We collect personal information including your name, email address, phone number, billing and shipping address, and payment details during the ordering process. Additionally, we collect non-personal information such as your IP address, browser type, device data, and browsing behavior via cookies and analytics tools.

Your data helps us fulfill orders, process payments securely, communicate order updates, provide customer service, and enhance your shopping experience. We may also use your information to send promotional emails if you have opted in.

We do not sell or rent your personal information. However, we may share it with trusted third-party partners such as payment gateways, delivery companies, and IT service providers solely for the purpose of operating our services effectively. We may also disclose information if required by law.

Our website uses cookies to improve functionality and provide personalized content. You can manage your cookie preferences through your browser settings at any time.

We use secure encryption and follow industry best practices to protect your personal data. However, please note that no method of transmission over the internet is completely secure.

You have the right to access, update, or delete your personal information. You can also unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

Our website may contain links to other third-party websites. We are not responsible for the privacy practices or the content of those websites. We recommend reviewing their privacy policies before sharing any personal data.

We do not knowingly collect information from individuals under the age of 13. If we discover that we have collected personal data from a child, we will take steps to delete it immediately.

We may update this Privacy Policy periodically. The latest version will always be available on our website, and we encourage you to review it regularly.

If you have any questions or concerns about this Privacy Policy or our data practices, feel free to contact us:

Phone: (587) 520-1061
Email: info@primelabsinc.ca
Address: Edmonton, Alberta, Canada